Denjo Dogs sends all orders with Postnord and DHL. The delivery time for orders with all products in stock is usually 1-3 working days within Sweden and 3-10 working days in Europe. During sale and holiday seasons the delivery may take a few days extra.
Denjo Dogs is responsible for the freight risk, i.e. the risk that the product will be damaged or lost during transport from our warehouse to you. You bear the risk for the package if you use your right of withdrawal and make a return of one or several goods.
When you have a parcel to pick up you’ll get a notification via SMS or email. When our warehouse has packed the goods, you will receive a delivery confirmation via e-mail from our shipping partner Unifaun Online, where you will receive information about your package tracking ID, which gives you the opportunity to track the goods. If your package is damaged in any way when you receive it, it is important that you document the damages in accordance with the instructions set out in our Terms and Conditions.
Delivery information Christmas 2021
Last day to place order for delivery before Christmas Eve, is Friday 17/12 at 12.00 PM (stock items only).
Last day to order name tag for delivery before Christmas Eve is Friday 17/12 at 12.00 PM. (Delivery start for name tags ordered after 17/12 is 10/1).
Please note that when the parcel is handed over to our shipping partner we do not have any influence over estimated delivery.
Denjo delivers to the following countries:
Denmark (Not Faroe Island or Greenland)
Norway (VAT is paid directly in Denjo Dogs online shop, i.e. as a Norwegian customer you pay VAT to Denjo and do not have to pay toll + VAT to Norwegian Tolletaten)
Other questions about Denjo Dogs delivery? Contact our customer service at firstname.lastname@example.org or our livechat via Facebook.