Denjo Dogs ship all orders outside of Sweden with UPS, Budbee or Postnord. The delivery time for orders with all products in stock is usually 1-3 working days within Sweden and 3-10 working days in Europe. During sale and holiday seasons the delivery may take a few days extra.
Denjo Dogs is responsible for the freight risk, i.e. the risk that the product will be damaged or lost during transport from our warehouse to you. You bear the risk for the package if you use your right of withdrawal and make a return of one or several goods.
When you have a parcel to pick up you’ll get a notification via SMS or email. When our warehouse has packed the goods, you will receive a delivery confirmation via e-mail and shortly thereafter you will receive information about your package tracking ID from the carrier. If your parcel is damaged in any way when you receive it, it is important that you document the damages in accordance with the instructions set out in our Terms and Conditions.
Denjo delivers to the following countries:
Denmark (Not Faroe Island or Greenland)
Norway (VAT is paid directly in Denjo Dogs online shop, i.e. as a Norwegian customer you pay VAT to Denjo and do not have to pay toll + VAT to Norwegian Skatteetaten)
Other questions about Denjo Dogs delivery? Contact our customer service at firstname.lastname@example.org or our livechat via Facebook.